What is Quality Assurance: Meaning, Process, Methods, & Examples

History shows, quality assurance testing was introduced late in the software development life cycle. Even they can’t find their place in the development process. But in the current situation – if you are a developer or you are running a software development company, you will need a quality assurance team. The QA team gives feedback to developers and helps them to deliver a high-quality end product.

Before going on, what is Quality Assurance? Let’s understand 2 terms: Quality & Assurance?


What is Quality?

The definition of quality is difficult to describe. In simple language, quality means “Things that are appropriate for their desired uses.” It is about meeting customer needs and expectations in terms of – product efficiency, design, reliability, reliability, and pricing.


What is Assurance?

A positive declaration about a product or service that inspires commitment is known as Assurance. It is a guarantee that a product or service will perform well. It ensures that the product will perform flawlessly and under the expectations or criteria.


What is Quality Assurance?

Both above terms [ Quality + Assurance ] makes a full concept of Quality Assurance. In Software Testing, Quality Assurance is a technique that maintains the quality of software products or services delivered to clients by a company. It aims to enhance the software development process. Quality Assurance is making it more efficient and effective by software quality requirements. Mostly, Quality Assurance is known as QA Testing.


What Is The Role Of Quality Assurance in Software Testing?

Quality Assurance in Software Testing

Most businesses strive to provide their customers with the best possible product. Customer-centricity is sometimes overlooked to stay up with market expectations and deliver the latest features as rapidly as workable. When developing software, you want to make sure that at the end of the project, development, design, distribution, and distribution are all smooth. Unfortunately, It is not possible or rarely happens. You all have to experience that. Each time a surprise bug arrives from anywhere !!! if not the unexpected downtime or some other errors arrive. And it gives you frustration.

All these problems you can solve by hiring the Quality Assurance team. They identify all these bugs, problems, failures, and other flaws. It deals with non-technical usability difficulties. The goal of software QA testing is to provide the best possible result to the client. They are not only finding the bug but also finding all the problems that affect the end-user experience.


Quality Assurance Process

The quality assurance process is also known as the PDCA cycle or Deming cycle. PDCA is the four phases of the Quality Assurance Process: Plan, Do, Check, and Act. These 4 steps are repeated continually to ensure the improvement of the project. Let’s know all Quality Assurance processes:

Planning Phase – The company could create process-related objectives and identify the procedures needed to achieve a high-quality result.

Doing Phase- Process development and testing, as well as “doing” process modifications made in this stage.

Checking Phase – In this phase, you can monitor, change, and check all the planned goals.

Act Phase – In this phase, A Quality Assurance tester should take the steps necessary to enhance the procedures.


Quality Assurance views

The QA process guarantees that the company’s overall aim and vision are met by providing software that fulfills all quality criteria from both a technological and a business viewpoint.

Any QA process relies on distinct perspectives. Even if a software build meets all the relevant requirements and passes the underlying quality control testing procedure, it does not ensure a favorable business effect or better user experience.

Transcendental view: The view is that we may identify quality but not quantify it.

Product view: The view tells the internal and inherent qualities to meet the set standards.

Manufacturing view: During the end-to-end SDLC process, the product is developed correctly the first time and without defects.

User view: this view shows What the end-user thinks and feels about software quality.


Quality Control

Quality Control

What is Quality Control?

The process of obtaining or improving product quality is known as quality control (QC). The actions used to remove waste processes in the SDLC can also be included in the QC process. A variety of testing activities are employed in QC processes to discover and fix technical faults. Throughout the SDLC, these are followed in parallel with the development procedures.

The term “quality control” is sometimes shortened to “QC.” It’s a Software Engineering procedure that ensures a product’s or service’s quality. It assesses the quality of the “end products” and the outcome rather than the procedures used to make a product.

The primary goal of quality control is to ensure that the products fulfill the customer’s specifications and expectations. If an error or defect is discovered, it must be resolved before delivery to the consumer.

QC also assessed people’s skillsets for quality and provides training and certifications. This analysis is necessary for service-based organizations and aids in providing “perfect” customer service.


Difference Between Quality Assurance and Quality Control

Quality Assurance Quality Control
It is a Process-oriented. It is a Product-oriented.
Its Auditing software quality is based on the different views. Its Auditing software quality involves different testing activities.
The procedure used to develop the product is the focus of QA actions. Only verification and compliance of the product to specifications are the focus of QC actions.
A method that is both proactive and preventative. A reactionary and restorative procedure.
Documentation, audit, management, training, change control and management, and inquiry is examples of actions. Inspection, sampling, and testing are all part of the actions.


Best practices for Quality Assurance

The best practices for Quality Assurance enhance your QA skill and make a productive SDLC phase. And the result – it increases the quality of products. You need the following practice for best practice:

Automate tests: Automating repeated tests needs little manual involvement to improve your speed, agility, and production.

Shift left: Ensure that software problems are recognized quickly and early in the SDLC life cycle (shifting left).

Gather feedback: End-user and stakeholder feedback should enhance your QA approach.

Test with purpose: Verify that testing resources are used in relevant ways and that the code deployment structure of the Software Development Lifecycle is followed. Confirm that testing resources are put to good use and that the Software Development Lifecycle’s code deployment structure is followed.

Automate carefully: If you automate a waste process, you’ll only end up with more garbage.



The purpose of quality assurance is to ensure that the product generated is safe to use. Organizations should have methods and standards in place for this, which should be enhanced regularly. It focuses mostly on the quality of product/service that we provide to clients during or after software implementation. Partnering with an expert Quality Assurance Software Testing business is the first step toward creating great client experiences. Our experienced staff at Ebizz Infotech will conduct software and quality assurance testing to identify chances to provide consumers with the finest possible product. Our employees are efficient, accurate, and, of course, quality-obsessed. To learn more about our QA and software testing services, contact us now.

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